A Turn for the Worse (Using Turn Signals)

June 27, 2021

Distracted driving is bad, you know that. Daydreaming, talking on the cell phone, putting your makeup on in the rear view mirror. All bad. But there's something else that causes more than twice as many accidents, according to a recent study. And that's people who don't use their turn signals.... More

The Key Won't Turn! (Ignition Problems)

June 13, 2021

You've just arrived at the store shopping and you're ready to head home. You put your key in the ignition and oh, no! The ignition won't turn! What do you do now? Don't panic. There are some things you can do to get going again. The first thing to do is see if you have a locking steering wheel... More

The Right Stuff (Choosing Replacement Parts)

April 11, 2021

Let's face it. Vehicles are complicated machines, each having thousands of parts. And since they're subjected to heat, cold, vibrations, bumps and much more, these parts wear out and need to be replaced. When your service advisor says you need a new part, you may have many options. Let's say ... More

Such a Little Part (Climate Control Resistor)

March 28, 2021

You expect your heater/air conditioner to work like it should. You have a control for temperature and one for fan speed. You even have a control for what vents the air comes out of. Don't be surprised one day if your blower fan develops a mind of its own and starts going crazy. Most of the ti... More

What is a TPS? (Throttle Position Sensor)

December 27, 2020

You know you have an accelerator pedal; step on it and your vehicle is supposed to go. But did you know there is a part in your vehicle that keeps track of where the throttle is? It's called the Throttle Position Sensor, or TPS. The TPS is a sensor that helps your vehicle figure out the right mi... More

Wash Me, Wash Me Right (How to Wash a Vehicle)

December 6, 2020

Most would agree they'd rather drive around in a clean, shiny vehicle than one coated with a layer of dirt. When warmer weather comes around, some of us are bound and determined to wash our own vehicles. And to protect the paint and its luster, there are a few things to keep in mind when you ge... More

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

November 22, 2020

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years. That comfortable relat... More

Low Power Mystery (Ignition Coil Service)

October 25, 2020

It's no fun when your vehicle just doesn't run the way it used to. You may notice (especially in cold weather) the engine won't start easily or when it does start, it doesn't run smoothly. It may not have much power at all. You also may have had to stop at the gas station more often, a sign you... More

Why You Have an O2 Sensor (Oxygen Sensor)

October 18, 2020

If someone asked you what gas made up the largest portion of the atmosphere, what would you guess? Well, it's not oxygen; it only makes up 20.9 percent. But since we're talking about oxygen, you should know that your vehicle uses oxygen sensors to make sure your engine is running the way it shou... More

A "Mounting" Problem (Motor Mounts)

October 4, 2020

You know how heavy your engine and transmission are, so you can imagine how tough the parts that hold them onto your vehicle's sub-frame must be. Not only must they support the weight, they also have to isolate vibrations and noise from the passenger cabin. Pretty tall order, wouldn't you say? ... More